Privacy Policy

Business Name:

Review Rocket

Contact Email:

1. Overview

Review Rocket ("we", "our", "us") is committed to protecting the privacy of our users and clients. This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our website and services.

By accessing or using Review Rocket, you agree to this Privacy Policy.

2. What We Collect

We collect personal information only after client onboarding and only as necessary to deliver our services. This may include:

Full name

Business name and contact details

Email address and phone number

Customer/client data (for review automation)

Google Business Profile links or API access

Billing and payment information via Stripe

IP addresses and cookie data (for analytics)

3. How We Use Your Data

We use your data to:

Automate review requests via SMS and email

Improve and personalize our services

Send updates, follow-ups, and reports

Process payments securely

Troubleshoot or respond to inquiries

Comply with legal obligations

4. Data Sharing

We do not sell or rent your personal data.

We may share information with trusted third-party service providers that help us operate.

These services may store your data in the United States or Australia under their own privacy policies.

5. Data Storage and Security

We store your data securely and use industry-standard safeguards to protect it from unauthorized access, loss, or misuse. Access to client data is limited to authorized personnel and systems.

6. Cookies and Analytics

Our website may use cookies and tracking tools to enhance user experience and analyze performance. You can disable cookies through your browser settings at any time.

7. User Rights

You have the right to:

Request access to the data we hold about you

Correct or update your personal information

Request permanent deletion of your data

Opt out of marketing emails and automated messages

To exercise your rights, contact us at

[email protected]

8. Changes to This Policy

We may update this Privacy Policy occasionally. We will notify users of significant changes and post the updated version on our website with a revised effective date.